Privacy and Data Policy

This Privacy Policy explains how we collect, use, store and protect your personal information when you use Slotbox Casino services. We respect your privacy and aim to be clear about what data we process, why we process it and what controls you have. This page covers the main categories of information we handle, how we keep it secure and how you can manage your privacy choices.

Types of data we collect

We collect information you provide directly and technical data generated when you use our site. Typical categories include account details, contact information and records of your activity with us.

Personal data

Personal data includes name, email address, date of birth, billing and contact address, phone number and identity documents where verification is required. We also collect payment details necessary to process deposits and withdrawals. We only request information that is relevant to providing our services and to meet our verification and safety checks.

Technical data

Technical data covers device and connection information such as IP address, browser type, device identifiers, operating system and location data derived from your connection. We also log timestamps, page views and other usage details to keep the service running and to diagnose issues.

Transactional data

Transactional data records your account activity, deposits, withdrawals, game and betting history, bonuses awarded, and any disputes or support interactions. This data helps us process payments, prevent fraud and provide account activity summaries.

How we use information

We use your data to operate accounts, process transactions, verify identity, prevent fraud, respond to support requests and provide customer service. With your consent we may use contact details for marketing communications. We also use aggregated and anonymised data for analytics to improve site performance and product offerings.

Data protection practices

We apply administrative, technical and physical measures designed to protect data against unauthorised access, loss or misuse. This includes encryption for sensitive data, access controls for staff, and regular security reviews. While we take steps to protect information, no system can be completely secure and we encourage safe account practices such as strong passwords.

Cookies and tracking technologies

We use cookies, pixels and similar technologies to remember preferences, support secure login, measure site performance and deliver relevant content. Some third-party providers also use tracking for analytics and advertising. You can manage cookie preferences through your browser or via the settings available on our site.

User rights

You have rights to access, correct, and request deletion of personal data we hold about you, and to object to or restrict certain processing. You can also withdraw consent for marketing at any time. Requests can be made through your account settings or by contacting our customer support via the website.

Information sharing and third parties

We share data with service providers who assist with payments, identity checks, fraud prevention, hosting, analytics and customer support. We may disclose information if required by law or to protect our rights and users. We do not sell your personal data to third parties.

Privacy policy updates

We may update this policy to reflect changes in our services or legal requirements. Significant changes will be posted on this page and where appropriate communicated through your account. Please check this page periodically for the latest information.