Get in touch with our team
Support is available to help with questions, account-related issues, technical concerns, or general feedback. Our team can assist with login problems, withdrawals, deposits, bonus queries, and basic troubleshooting. You can reach us via email, phone, or the contact form in your account for prompt assistance. We aim to resolve routine queries quickly and will provide clear next steps for account or payment matters. Reach out anytime and we will respond as soon as possible, and we handle personal data securely.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (response typically within 24 hours) |
| General Enquiries | [email protected] (for account and billing questions) |
| Affiliate Enquiries | [email protected] (partner setups and tools) |
| Phone | +1 312 746 5928 (live agents available) |
| Working Hours | Mon-Fri, 09:00-18:00 (hours shown exclude public holidays) |
Email Support
Email is our preferred contact method for detailed requests, account-related issues, or cases that require explanations or documentation. To help us respond quickly, include a clear subject line, a concise description of the issue, and up-to-date contact details. Attach any relevant documents and confirm the account reference where available to avoid delays.
Submit your enquiry
Response Time
Our support team typically responds within one business day. Simple requests are usually handled faster, while more complex cases, such as payment investigations or account verification, may take longer depending on their nature and the information required. We keep you informed throughout the process and will provide estimated timelines when a longer investigation is needed.
Feedback
Your feedback matters - please tell us about any suggestions, ideas, or issues you spot on the site. We review every message carefully and use your input to improve games, promotions, payments, and the overall user experience. Share your thoughts anytime and help us make the site smoother, fairer, and easier to use.