Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect information when you interact with SpinWave. We take user privacy seriously and maintain this page to describe what data we handle, why we process it, and how you can manage your information. Where helpful, we use clear, plain language to explain our practices.

Types of data we collect

We collect several categories of information to operate accounts, provide services, and maintain security. Data collection depends on your activity and the features you use.

Personal data

Personal data includes information you provide directly, such as name, contact details, date of birth, and identity verification documents when required. This data is used to create and manage your account, verify identity, and communicate about your account.

Technical data

Technical data covers device information, IP address, browser type, operating system, and usage data. We use this information to ensure platform functionality, detect fraud, and improve service performance.

Transactional data

Transactional data includes payment details, deposit and withdrawal records, and game or wagering activity. We collect this data to process transactions, reconcile accounts, and maintain accurate records of activity on the platform.

Use of information

We use collected data to provide and improve services, process payments, maintain account security, and communicate about account activity or service changes. Data may also be used for internal analysis, fraud prevention, and to comply with applicable obligations.

Data protection practices

We implement technical and organizational measures to protect data against unauthorized access, loss, or misuse. Access to personal information is limited to authorized personnel who require it to perform their duties. We regularly review security practices to keep safeguards up to date.

Cookies and tracking technologies

We and our service partners use cookies and similar technologies to deliver core site functions, remember preferences, and analyze usage. You can control cookie settings through your browser or device, though disabling certain cookies may affect functionality.

User rights

You have rights regarding your personal information, such as the ability to access, request correction, and request deletion where applicable. We provide options within your account settings to manage certain data and marketing preferences.

Access, correction, and deletion of data

To access, correct, or request deletion of your personal data, contact our support channels available in your account. We will respond to legitimate requests and provide information on any required verification steps. Some data may be retained for operational or compliance reasons where necessary.

Information sharing and third parties

We may share data with service providers who perform functions on our behalf, such as payment processors, security providers, and analytics partners. We require these parties to handle information securely and only for specified purposes. We do not sell personal data.

Privacy policy updates

We may update this policy to reflect changes in our practices. When we make material changes, we will provide notice through the platform. For routine updates, the most recent version posted here applies. If you have questions about this policy or your data, please use the support options in your account or contact Spin Wave for assistance.